The Legal Bits – Policies, Compliance and Supporting Documents

This page holds all of our policy information, documents, links and flyers. We welcome you to read all of the relevant information when electing to work with us at Lanes MK. This is so you’re able to remain informed and aware of processes regarding property to let in Milton Keynes.

If you’ve got any questions on specifics, or how these policies relate to you, please contact us today.

General
General Renting	https://www.gov.uk/renting-out-a-property
How To Ensure You’re Compliant - HFIS	https://hfis.co.uk/knowledge/ensure-compliant-current-landlord-regulation/
EPC	https://www.gov.uk/guidance/domestic-private-rented-property-minimum-energy-efficiency-standard-landlord-guidance
Gas	https://www.hse.gov.uk/gas/domestic/faqlandlord.htm
Electricity	https://www.gov.uk/government/publications/electrical-safety-standards-in-the-private-rented-sector-guidance-for-landlords-tenants-and-local-authorities/guide-for-landlords-electrical-safety-standards-in-the-private-rented-sector
Water	https://www.hse.gov.uk/legionnaires/legionella-landlords-responsibilities.htm
Smoke	https://www.gov.uk/government/publications/smoke-and-carbon-monoxide-alarms-explanatory-booklet-for-landlords/the-smoke-and-carbon-monoxide-alarm-england-regulations-2015-qa-booklet-for-the-private-rented-sector-landlords-and-tenants
Landlord Building / Contents Insurance	View Flyer
Rent Protection	View Flyer
Deposit Protection	https://www.gov.uk/tenancy-deposit-protection
SafeAgent CMP	https://safeagents.co.uk/for-tenants/protecting-your-money/#:~:text=What%20is%20the%20safeagent%20Client,used%20by%20a%20safeagent%20firm.
SafeAgent Service Standards	https://safeagents.co.uk/for-landlords/
SafeAgent CMP Certificate	View Certificate
Complaints Procedure	View Procedure
Consent
OverseasLL	https://www.gov.uk/government/publications/non-resident-landord-guidance-notes-for-letting-agents-and-tenants-non-resident-landlords-scheme-guidance-notes/what-the-non-resident-landlords-scheme-is
NRL1	https://www.gov.uk/government/publications/non-resident-landlord-application-to-have-uk-rental-income-without-deduction-of-uk-tax-individuals-nrl1
Tenant
Right to Rent	https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/942503/6.6642_MHCLG_How_to_Rent_v5.pdf
Non Dom Share	https://www.gov.uk/prove-right-to-rent
Move In Checklist	View Flyer

ReDress Scheme

The ReDress Scheme is provided by The Property Ombudsman (TPO).

It provides tenants, landlords and agents with a free, impartial and independent dispute resolution service.

ReDress Scheme

The ReDress Scheme is provided by The Property Ombudsman (TPO).

It provides tenants, landlords and agents with a free, impartial and independent dispute resolution service.

Client Reviews

Below you’ll find a small selection of our reviews.
Read more here

First class experience from start to finish. Would highly recommend

Tim Childs

They are very knowledgeable & professional, keep us updated on everything. We highly recommend working with Lanes.  

Munir Pirmohamed

Customer service has been excellent, with polite, efficient staff who have provided constant, regular updates throughout the process

Michelle Button

The team at lanes have dealt with all the problems with minimal intervention from us which has been perfect. I would happily recommend them

Timothy Walden

The epitome of professionalism, reliability, care and excellent service  

Hassan Abouzeid 

As well as looking after us, the management must also look after the staff, as they are not continually changing

Andrew Lawson

As a first time tenant, I was very happy with the support & advice Lanes gave me to move into my rental property, a very easy process overall.

Luka Ellis

We have let properties in other areas with other agents and I can honestly say that Lanes are the best! Always efficient and very welcoming.

Janice Osborn

Lanes have looked after my property for many years now and I have never had a complaint. Open, honest and professional. I can highly recommend

Anthony Ward

The Legal Bits – Policies, Compliance and Supporting Documents

ReDress Scheme

ReDress Scheme

Client Reviews

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